Reviews
With over 30 years of experience in the restoration industry, 911 Restoration has accumulated a large portfolio of satisfied customers eager to share their positive experience with you.
Since we provide a very vast array of services, our customers vary and include all personal, business and government entities:
- Celebrities and VIPs
- Property owners, managers and tenants
- Management companies and large complex building owners
- Big corporations, insurance companies and banks
angela carter 8th of January 2022
No other restoration company I would consider! Working with Todd and Timothy was a cakewalk. Our open and easy communication was comforting after treading through the nightmare of dealing with a plumber that had me replace a perfectly good hot water tank, walking me through my homeowner’s insurance notes and actually noticing that mold started to grown in my pantry and closet! We had to then replace flooring in my foyer, living and dining room. I didn’t have to worry a bit! They did the hard part of communicating with my insurance company and voilà, it was all taken care of. The workers were respectful and trust worthy.They made sure to clean as they went and I had no reservations of them entering my home unaccompanied. Out side of the noted damage/repairs I wanted some cosmetics done. Todd came out and wrote up a quote and the work was completed in no time. I can’t say enough about how respectful and caring the entire crew was. I pray I never have to call on them again lol, but I would definitely recommend them to anyone in need of an amazing restoration company!
Becky Rickels 24th of February 2022
911 Restoration did an excellent job and were very professional and responsive. Tim was extremely helpful and came out right away to start the clean-up process and water mitigation. 911 Restoration performed the work on the reconstruction as well. Todd was the project manager in the reconstruction process and was wonderful. He always answered my questions promptly by text and kept me informed of the process and timeline. Everything was done on time and turned out beautifully. They did a fabulous job. They were always on time, they immediately took care of any requests that I decided to have done while the project was being completed, and they were always willing to go the extra mile. I would highly recommend 911Restoration for any project - great restoration company!- Lynn Grimes
24th of May 2022
911 Restoration was quick to respond and able to assess the water damage to my home quickly. They set to work immediately and we're very thorough in monitoring the progress of my house drying out, which I might add, took days. Tim was exceptionally helpful in taking control of all the many details of moisture levels, packing and moving furniture. His crew was top-notch. Because of their professionalism and knowledgeable expertise, I was able to relax in a highly difficult situation. I would confidently recommend their services.
